At Santram Engineers P Limited, we strive to provide our customers with efficient and reliable shipping services. Our goal is to ensure that your orders are delivered to you in a timely and satisfactory manner.
Shipping Timeframe
We aim to dispatch all orders within:
– Minimum: 24 working hours
– Maximum: 72 hours
from the time of order receipt, subject to availability and prior sale. Working hours are Monday to Friday, 9:00 AM to 5:00 PM IST.
Shipping Methods
We use reputable shipping carriers to ensure that your orders are delivered safely and efficiently. Our shipping methods include:
– Road transport
– Air transport
– Courier services
Tracking and Delivery
Once your order is dispatched, you will receive a shipping confirmation email with tracking details. You can use these details to track the status of your order.
Delivery Areas
We deliver to all major cities and towns in India. For remote or hard-to-reach areas, please contact our customer service team to confirm delivery feasibility.
Delivery Charges
Delivery charges will be calculated based on the weight and dimensions of the product, as well as the shipping destination. These charges will be payable at the time of receipt of material from transport.
Damaged or Lost Shipments
In the unlikely event that your shipment is damaged or lost, please contact our customer service team within 24 hours of delivery. We will work with the shipping carrier to resolve the issue and ensure that you receive your order in satisfactory condition.
Contact Us
If you have any questions or concerns about our shipping policy, please don’t hesitate to contact us: hoadmin@santramengineers.com
Thank you for choosing Santram Engineers P Limited. We look forward to serving you!
