Orders and Inquiries
We normally give out offers of standard products within 2-8 working hours. If there is an application study involved or is a customs requirement we need to go through the supplier design team to make an offer which could take a few days.
Generally, Worm Gearboxes, Electric Motors, and Geared Motors are offered on the same day whereas custom Helical Gearboxes may take a day or 2 to offer along with GA drawings
While we are in process of implementing a customer portal over the next 2 years you can still track your orders by Emailing ( sales@santramengineers.com ) or Messaging the Sales Engineer or Back office Sales Coordinator for your account who can immediately respond by tracking the status on our CRM.
You can request a sales engineer visit to your plant simply by emailing your preferred date and times to sales@santramengineers.com.
Alternatively, you can also call any number on the site and make an appointment.
Our warehouses are equipped with state-of-the-art material handling and storage equipment.
We have 6 overhead cranes, 2 fully electric stackers, and state of an art racking and storage system throughout all our warehouses to avoid any handling damages which ensures consistency and speed during dispatch.
We mainly deal in 5 different states. We supply to Gujarat, Maharashtra, Karnataka, Telangana, and Andhra Pradesh.
We have our own Premium Care service station catering to Gujarat and Rajasthan regions.
We have machinery including 300 Ton Press, 100 Ton press, bearing heater, 20-ton test bed, paint booth, compressors for paint booths, etc.
We also have 5 full-time service engineers based out at our Ahmedabad service station.